Uptake Alliance Privacy Policy
Welcome to Uptake Alliance. We respect your privacy and are committed to protecting your personal data. This Privacy Policy governs the manner in which Uptake Alliance (“we,” “our,” or “us”) collects, uses, maintains and discloses information collected from users (each, a “User”) of Uptakealliance.com (“Site”). By using the Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
HOW WE COLLECT PERSONALLY IDENTIFIABLE INFORMATION
We may collect Personally Identifiable Information from Users in a variety of ways, including, but not limited to,
Information You Provide Us Directly: We may ask for certain information such as a User’s name, email address, mailing address, phone number (collectively, “Personally Identifiable Information”) when Users visit our Site, register on the Site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may, however, visit our Site anonymously. We will collect Personally Identifiable Information from Users only if they voluntarily submit such information to us. Users can always refuse to supply Personally Identifiable Information, except that it may prevent them from engaging in certain Site related activities.
Survey or Assessment Submission: We collect Personally Identifiable Information (name, company name, and email address) as well as product name and progress toward achieving business, technology, and/or product development milestones.
Analytics Information: We may directly collect information to power our Site analytics, including: (i) information about your browser, network, and device; (ii) web pages you visited prior to coming to this website; (iii) your IP address. This information may also include details about your use of this website including: (i) clicks; (ii) internal links; (iii) pages visited; (iv) scrolling; (v) searches; (vi) timestamps. We share this information with Squarespace, our website analytics provider, to learn about Site traffic and activity.
Cookies Information: Out Site uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this Site to you. These analytics and performance cookies are used on this Site, as described below, only when you acknowledge our cookie banner. Our Site uses analytics and performance cookies to view Site traffic, activity, and other data.
Log File Information: We may collect non-Personally Identifiable Information about Users whenever they interact with our Site. Non-Personally Identifiable Information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
HOW WE USE COLLECTED INFORMATION
We may collect and use Users’ Personal Identification Information for the following purposes:
To improve customer service: Information that Users provide helps us to respond to customer service requests and support needs more efficiently.
To personalize Users’ experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site: We may use feedback Users provide to improve our products and services.
To communicate with Users: We may use Personally Identifiable Information provided to us by Users to respond to inquiries or provide information about topics we think will be of interest to them.
To send periodic emails: We may use the email address Users provide to send Users information. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
For assessment surveys: We will use information provided by User and collected by our assessment surveys to assess the maturity of User’s business, technology, and/or product development in order to determine eligibility for one of our programs and to market those opportunities to User. The User will receive an interactive spreadsheet tool by email after completing one of our assessment surveys. We will use this tool to monitor your future progress toward business, technology, and/or product development milestones in order to determine your eligibility for our future programs. We will also monitor your use of this tool for the purpose of improving the tool for future users.
HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our Site.
However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Site may not be accessed, disclosed, altered, or destroyed. You should use caution whenever submitting information online.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent Users’ Personal Identification Information to others. However, Personally Identifiable Information may be disclosed to third parties in accordance with this Privacy Policy.
New York State Energy Research Development Authority (NYSERDA): We will share User assessment information with NYSERDA, which is the principal supporter of Uptake Alliance.
Aggregated Demographic Information: We may share generic aggregated demographic information not linked to any Personally Identifiable Information regarding Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Service Providers: We may use third-party service providers to help us operate our business and the Site or to administer activities on our behalf, such as sending out newsletters or surveys, processing assessment information, processing payments, or supporting online chat. We may share your information with these third parties as needed for them to perform their functions. We will use contractual or other means to protect Personally Identifiable Information disclosed to such third parties.
In the Event of a Business Change: If we become involved in a merger, consolidation, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction, we may share or transfer your information to a third party or parties in connection therewith.
As Required: We may disclose your Personally Identifiable Information to third parties to: (i) enforce or apply the Terms & Conditions or any applicable end user license agreement; (ii) comply with law, in response to subpoenas, warrants, or court orders, or in connection with any legal process or cooperate with government or law enforcement officials; (iii) protect our rights, reputation, safety and property, or that of our Users or others; (iv) protect against legal liability; (v) establish or exercise our rights to defend against legal claims; and/or (vi) investigation, prevent, or take action regarding suspected illegal activities.
CHILDREN’S PRIVACY
We do not knowingly collect Personally Identifiable Information from individuals under age 13. If User is under the age of 13, please do not submit any Personally Identifiable Information through the Site. If User has reason to believe that we may have accidentally received Personally Identifiable Information about an individual under age 13, please contact us immediately at info@uptakealliance.com.
THIRD PARTY SITES AND SOCIAL MEDIA FEATURES
Our Site may contain links to other sites, including those of third parties or business partners. While we seek to link only to sites that share our high standards and respect for privacy, we cannot be responsible for the privacy practices other websites use. By accessing other third party websites or applications through our Site, you are consenting to the terms and privacy policies of those websites. It is possible that other parties may collect personally identifiable information about your online activities over time and across different websites when you use our Site.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
Users may opt out of any future contacts from us at any time. Users can do the following at any time by contacting us via info@uptakealliance.com:
See what data we have about User, if any;
Change/correct any data we have about User;
Have us delete any data we have about User;
Express any concern User has about our use of User data.
DATA RETENTION POLICY
Data that is collected on this Site, including but not limited to Personally Identifiable Information, will be retained for marketing, program recruitment, and assessment purposes for as long as these purposes exist, after which it will be deleted.
CALIFORNIA PRIVACY RIGHTS
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of Personally Identifiable Information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one (1) request each year by emailing us at the below contact information.
INTERNATIONAL USERS
Our Site is hosted and operated in the United States. If you are accessing the Site from outside of the United States, please be advised that United States’ law may not offer the same privacy protections as the laws of your jurisdiction.
CHANGES TO THIS PRIVACY POLICY
We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at info@uptakealliance.com.